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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Holt Hambright

Holt Hambright

September 11, 2026

5  out of  5
rating by Holt Hambright
"Meliza, did a great job finding me suitable insurance products for my needs. She earned my business because she was professional, timely, and very knowledgeable. Definitely reach out to her if you need your insurance portfolio examined."
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Lori Gould

September 2, 2026

5  out of  5
rating by Lori Gould
"Meliza reached out to see about a policy for myself. She saved me $550 per month on my policy! I highly recommend her and Greg Bratcher State Farm!"
We responded:
"Thank you, Lori! I'm so happy to hear that Meliza was able to help you save on your policy. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Cathy Bredemeyer

August 31, 2026

5  out of  5
rating by Cathy Bredemeyer
"What a welcoming and attentive staff at Greg Bratcher State Farm!! Mandy took care of my 95 yr old mother in law. She enrolled her in an affordable home owners policy and auto insurance as well. She helped find discounts and cancelling her previous insurance. Mandy was very personable and the hug at the end of our appointment felt like family taking care of family!❤️
Thanks Mandy"
We responded:
"Cathy, thank you for taking the time to leave us a review! I'm so happy to hear that Mandy made your mother-in-law's experience so positive and personal. It’s wonderful to know she felt like family while helping with her insurance needs. We appreciate your kind words and support. Let us know if we can help with anything else!"
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Mario Mario

August 28, 2026

5  out of  5
rating by Mario Mario
"Very fun experience and the people here are very kind and friendly"
We responded:
"Mario, thank you for taking the time to leave us a review! I'm happy to hear that you had a fun experience and found our team to be kind and friendly. We strive to make every visit a positive one. Let us know if we can help with anything else!"
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Yoelda Cuellar

August 27, 2026

5  out of  5
rating by Yoelda Cuellar
"Mandy is extremely helpful and just wonderful to work with. Has helped me with different policies and found exactly what works best for my daughter and I."
We responded:
"Yoelda, thank you for taking the time to leave us a review! I'm happy to hear that Mandy has been able to assist you and your daughter with finding the right policies. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
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Jp Castro

August 27, 2026

5  out of  5
rating by Jp Castro
"Mandy made getting auto and home insurance so very easy. She saved me over $200 a month!!! Very sweet and was the easiest I have ever got insurance! Go see Mandy!!!"
We responded:
"Thank you, Jp Castro! I'm happy to hear that Mandy made your experience with getting auto and home insurance so smooth and that she was able to help you save money. We’re proud to have her on our team. Let us know if we can help with anything else!"
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Selena Garcia

August 18, 2026

5  out of  5
rating by Selena Garcia
"I had such a great experience switching to State Farm! Mandy made the entire process so easy and took the time to answer all of my questions and make sure I understood everything. She was knowledgeable, helpful, and genuinely cared about finding the best option for me. I’m so glad I made the switch and would absolutely recommend her and this office to anyone looking for insurance!"
We responded:
"Selena, thank you for taking the time to leave us a review! I'm happy to hear that Mandy made your switch to State Farm smooth and informative. It's great to know she was able to help you find the best option. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
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Lesa Ponce

August 15, 2026

5  out of  5
rating by Lesa Ponce
"La Mandy es chingona!!!!!!"
We responded:
"¡Lesa, gracias por tu reseña! Nos alegra saber que La Mandy te ha dejado una impresión tan positiva. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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ALPHA CT

August 14, 2026

5  out of  5
rating by ALPHA CT
"Brenda was awesome"
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Timothy Bentley

August 14, 2026

5  out of  5
rating by Timothy Bentley
"Mandy is very sweet and did all she could do including working late to get me taken care of. She definitely provided a quality experience."
We responded:
"Timothy, thank you for taking the time to leave us a review! I'm glad to hear that Mandy was able to provide you with such a quality experience, even going the extra mile to assist you. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
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Luis

August 13, 2026

5  out of  5
rating by Luis
"Mandy Ybarra was amazing with me and my parents when it came switching policies. She explained everything down to the penny and answered all our questions. Very nice and helpful. Thanks again Mandy!!"
We responded:
"Luis, thank you for taking the time to leave us a review! I'm glad to hear that Mandy was able to assist you and your parents with switching policies and that she made the process clear and easy to understand. We appreciate your feedback and are here if you need anything else!"
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Katalina Sorola

August 13, 2026

5  out of  5
rating by Katalina Sorola
"Mandy ybarra is the sweetest person and helped me Alot"
We responded:
"Katalina, thank you for taking the time to leave us a review! I'm glad to hear that Mandy was able to assist you so well. We appreciate your feedback and are here if you need anything else."
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Jazmin Morales

August 10, 2026

5  out of  5
rating by Jazmin Morales
"Zoe is always so helpful in getting me taken care of with insurance! She is very knowledgeable and nice :)"
We responded:
"Jazmin, thank you for taking the time to leave us a review! I'm happy to hear that Zoe has been able to assist you with your insurance needs. We appreciate your kind words about her knowledge and helpfulness. Feel free to reach out if you need anything else!"
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Karen Ferguson

August 7, 2026

5  out of  5
rating by Karen Ferguson
"Great service friendly people, very affordable."
We responded:
"Karen, thank you for taking the time to leave us a review! I'm happy to hear you found our service friendly and affordable. We strive to make every experience a positive one. Feel free to reach out if you need anything else!"
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Crystal Turner

August 5, 2026

5  out of  5
rating by Crystal Turner
"I can’t say enough good things about Mandy Ybarra at State Farm. She treats you like family, not just a customer. Mandy goes above and beyond to make sure you’re protected and fully understand your options. Her kindness, patience, and genuine care make a world of difference. I’m grateful to have her as my agent. She went above and beyond from beginning to end. Not to mention she is extremely easy to talk to and answered all my questions twice with no hesitation. Thank you Mandy! I will definitely be referring you."
We responded:
"Crystal, thank you for taking the time to leave us a review! I'm so happy to hear about your positive experience with Mandy. It's wonderful to know she made you feel like family and provided such thorough care and attention. We truly appreciate your kind words and your referrals. Feel free to reach out if you need anything else!"
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Olivia C

August 3, 2026

5  out of  5
rating by Olivia C
"Greg and Mandy have been excellent help in my financial planning! They’ve helped me lower my auto insurance and have an affordable life insurance policy! The team is such a welcoming and friendly environment, I recommend these people 100%! 🥹"
We responded:
"Thank you, Olivia! I'm really happy to hear Mandy and I have been able to assist you with your financial planning and help you find the right insurance solutions. It's great to know you feel welcomed by our team. We appreciate your recommendation! Let us know if we can help with anything else!"
Profile photo of Kathy Whittley

Kathy Whittley

August 3, 2026

5  out of  5
rating by Kathy Whittley
"Zoe and the team are great to work with! Always friendly and professional! I’ve had to file 2 claims in the many years I’ve had insurance with them and it always goes smoothly and fast!"
We responded:
"Thank you, Kathy! I'm happy to hear that Zoe and the team have provided you with friendly and professional service over the years. It's great to know that your claims process has been smooth and efficient. We appreciate your continued trust in us. Let us know if we can help with anything else!"
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Rachelle Farmer

August 3, 2026

5  out of  5
rating by Rachelle Farmer
"Mandy was amazing whip switching to State Farm insurance. She was easy to talk to and listened to my insurance needs, making for a smooth transition!"
We responded:
"Thank you, Rachelle! I'm glad to hear that Mandy made your switch to State Farm so easy and smooth. We always aim to provide attentive service that meets your needs. We're always happy to help if anything comes up."
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noel annette

July 31, 2026

5  out of  5
rating by noel annette
"Mandy was awesome in helping me get set up with my life insurance policy! She was very knowledgeable and helpful!"
We responded:
"Noel Annette, thank you for taking the time to leave us a review! I'm happy to hear that Mandy was able to assist you with setting up your life insurance policy. We always aim to provide knowledgeable and helpful service. Feel free to reach out if you need anything else!"
Profile photo of Jacob Tovar

Jacob Tovar

July 30, 2026

5  out of  5
rating by Jacob Tovar
"Mandy was great to work with! Local personality and actually pretty funny. very informative and no staggering! She knew what she was talking about and again, I love that it’s someone local! I’m very happy with State Farm!"
We responded:
"Hey Jacob! Thanks a ton for the awesome review! I'm really glad Dustin could help you out with a great price on full coverage. We appreciate your recommendation and are always here if you need anything else! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
Profile photo of Carly Barnes

Carly Barnes

July 21, 2026

5  out of  5
rating by Carly Barnes
"Mandy was ABSOLUTELY so helpful! I can personally say I have never had the customer service that she provided!"
We responded:
"Thank you, Carly! I'm really happy to hear that Mandy provided you with such exceptional service. We always aim to make sure our customers feel well taken care of. Let us know if we can help with anything else!"
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Payton Chitsey

July 20, 2026

5  out of  5
rating by Payton Chitsey
"Melissa is amazing!! She contacts you so easily and is so awesome to work with! She worked hard to get us a better rate and she is someone we will use for a long time. ❤️"
We responded:
"Thank you, Payton! I'm happy to hear that Melissa made your experience so positive and helped you find a better rate. We're glad to have you with us for the long haul. Feel free to reach out if you need anything else!"
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Nonie Fenter

July 17, 2026

5  out of  5
rating by Nonie Fenter
"Mandy Ybarra was amazing!! She saved us several hundred dollars on our auto insurance and even lowered our deductibles. She was so patient and kind. I highly recommend!"
We responded:
"Nonie, thank you for taking the time to leave us a review! I'm happy to hear that Mandy was able to help you save money on your auto insurance and lower your deductibles. We’re grateful for your recommendation and appreciate your kind words about her patience and kindness. Let us know if we can help with anything else!"
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Greg Schmalzried

July 14, 2026

5  out of  5
rating by Greg Schmalzried
"Mandy is very knowledgeable, detailed, and professional. She always goes above and beyond to make sure that the policy fits your needs."
We responded:
"Greg, thank you for the 5 stars! I'm happy to know you had a positive experience with our office. We're here to help with any of your insurance needs. Let us know if we can help with anything else!"
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Dorianne Clark

July 10, 2026

5  out of  5
rating by Dorianne Clark
"Very patient and kind staff. Helped throughout the entire process 100% recommend"
We responded:
"Dorianne, thank you for taking the time to leave us a review! I'm happy to hear that our team was patient and kind while assisting you. Your recommendation means a lot to us. We're always here if you need anything else!"